Terms of service

Welcome to CraftAura. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website and its services are operated by CraftAura.
Throughout these Terms, “we,” “us,” and “our” refer to CraftAura.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old (or have permission from a parent/guardian)

  • Provide accurate and complete information when placing an order

3. Handmade Product Disclaimer

All CraftAura items are handcrafted.
As a result:

  • Slight variations in color, size, or texture may occur

  • These variations are not considered defects

4. Prices & Product Availability

  • Prices can change at any time without notice

  • We reserve the right to modify or discontinue products

  • In case of errors in pricing, we may cancel or correct an order before shipment

5. Orders & Payment

By placing an order, you agree that:

  • All information you provide is accurate

  • You are authorized to use the payment method

  • We may refuse or limit orders at our discretion (e.g., suspected fraud, large quantities, etc.)

6. Shipping

  • Shipping times are estimates and may vary

  • Delivery delays caused by carriers, customs, or external factors are not our responsibility

  • Customers are responsible for providing correct shipping information

7. Returns & Refunds

Our Return & Refund Policy applies to all purchases.
You can read the full policy here: (add link if applicable)

8. Intellectual Property

All content on this website—including photos, designs, logos, product descriptions, and branding—belongs to CraftAura.
You may not copy, reproduce, or use our materials without written permission.

9. Prohibited Use

You agree not to:

  • Use our site for illegal purposes

  • Attempt to hack, disrupt, or damage our website

  • Upload harmful or misleading content

  • Use our content for commercial purposes without consent

10. Limitation of Liability

CraftAura is not liable for:

  • Indirect, incidental, or consequential damages

  • Losses caused by misuse of our products

  • Damages caused by delays or issues outside our control

Your use of our products is at your own risk.

11. Privacy

Your personal information is handled according to our Privacy Policy.
If you want, I can create one for you as well.

12. Changes to Terms

We may update these Terms at any time.
Changes take effect immediately upon posting on the website.

13. Contact Information

For questions about these Terms, contact us at:
📧 craftaurallc@gmail.com